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Customer Service

Shipping & Delivery
DotzShop.Com ships product to any of the 50 states in the United States of America. Packages are shipped via UPS Mail Innovations from our warehouse location in Minneapolis, MN. Orders on DotzShop.Com will be picked and packed in 1-2 business days time from when the order was placed. Average shipments to the continental US take an average of 3-5 days time from when UPS receives the shipment. Please allow 5-7 days for packages shipped to Alaska and Hawaii. All tracking information for shipments will be available on DotzShop.Com customer accounts or at UPS.com.
Privacy & Security
All transactions and personal information are stored on secure servers and take place through SSL secure channels. DotzShop.Com is PCI compliant and does not store full credit card information on site for transactions that take place on the website. DotzShop.Com will never share or sell personal or financial information with any third party organizations.
Returns & Replacements
If product is damaged on arrival or does not meet your expectations please contact us at returns@dotzshop.com and confirm your return. DotzShop.Com customer support will give you instructions on how to return the product to our warehouse. Upon receiving the item, we will inspect and refund accordingly. Shipping label will be provided by DotzShop.Com and shipping cost will be deducted from the amount credited to your account. If you have any further questions regarding our return policy please feel free to contact us at info@dotzshop.com. We are here to serve you, the customer.
Payment
We accept Visa, MasterCard, Discover, and AMEX. Debit cards are accepted. Sorry, we do not accept checks or money orders at this time. Promo codes are offered by DotzShop.Com from time to time, but if you enter a promo code and it does not register please check that you have entered the promo code correctly and that the offer has not expired. The customer's card will be charged at time of order. Tax is applicable in the state of Minnesota as this is where DotzShop.Com conducts business.
Contact
Feel free to contact us with any issues or questions you may have with content or the order process at:

Sell Fuse, LLC (DBA DotzShop.Com)
1400 Laurel Ave W602
Minneapolis, MN 55403

Or the best way to get ahold of us for quick reply is to e-mail us via info@dotzshop.com.
* Free shipping on $50+ only for orders in the continental USA